FAQs

Purchasing and Subscriptions

  • We accept all major credit cards and process payments securely via Stripe.

  • Absolutely. You can upgrade or downgrade your plan anytime. Changes will take effect in the next billing cycle.

  • We don’t offer refunds. Please refer to our Terms of Service for full details.

Your Data and Privacy

  • No—anything you share with our AI tools stays private and is not used to train language models. However, we recommend avoiding personal or sensitive data when possible.

  • No, we never sell, rent, or share your personal data with third parties. Your privacy is a top priority.

  • Yes, we use cookies to enhance your experience. You can manage your preferences through your browser settings.

How Our Toolkit Compares to ChatGPT

  • While ChatGPT serves as a versatile, general-purpose AI, Informatic AI's Toolkit is meticulously crafted for organisational transformation tasks. It delivers context-aware, business-centric outputs that align seamlessly with your organisation's objectives.

  • Not exactly. Our toolkit is optimised for specific tasks within organisational workflows, functioning as a specialised consultant rather than a generalist, thereby integrating directly into your processes.

  • Each component of our toolkit assumes a distinct role—be it strategist, communicator, or change manager. This clear delineation ensures consistent, expert-level support tailored to your unique context, a level of specificity that broad AI models like ChatGPT may not inherently provide.

  • Yes. While we don't utilise proprietary datasets, our toolkit embeds domain expertise, leveraging best practices and frameworks pertinent to various sectors to deliver actionable and relevant advice.

  • Informatic AI's Toolkit integrates multiple AI models, including (but not limited to) OpenAI's GPT, Anthropic's Claude, and Perplexity AI's search capabilities. This multi-model approach enhances the toolkit's versatility and accuracy, providing advanced performance without the need for additional setup or fine-tuning.

  • Customising ChatGPT demands significant time, technical expertise, and ongoing maintenance. Informatic AI's Transformation Toolkit offers immediate access to tools specifically designed for organisational transformation—ready to deploy, code-free, and continually evolving to meet your needs.

  • When a tool is marked as beta, it’s still being refined. You may notice the occasional bug, incomplete output, or formatting issues as we improve the experience. Features may change over time. Learn more in our Beta Tools section.

  • Yes, paid members have access to their use history, and can see their previous interactions with our tools / agents.