Terms of service
Last updated April 8th, 2025
1. Acceptance of Terms
By accessing or using the services provided by Informaticai Ltd (“Company”, “we”, “us”, or “our”), including but not limited to the website https://informatic.ai (the “Site”) and the AI Toolkit available at https://tools.informatic.ai (collectively, the “Services”), you affirm that you are at least 18 years old and capable of entering into a binding agreement. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for all activities conducted under your account. Specifically, you agree not to:
Upload, share, or transmit any sensitive, confidential, or personally identifiable information (PII).
Upload or distribute content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
Engage in any activity that could harm, disrupt, or interfere with the Services or their infrastructure.
Attempt to gain unauthorized access to any part of the Services or other systems or networks connected to the Services.
3. Data Privacy and Security
While we take reasonable measures to protect the data processed through the Services, we do not guarantee the security of any information you submit. You are solely responsible for the content you upload and the consequences of sharing it through the Services.
4. Intellectual Property
All content, features, and functionality of the Services are the exclusive property of Informaticai Ltd and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Services without our prior written consent.
5. Service Availability and Uptime
We use reasonable efforts to keep our AI services operational and to provide a reliable user experience. However, the availability of our services may change from time to time without liability to you. For example:
Our AI services may experience temporary interruptions due to technical issues, system maintenance, updates, testing, or changes required to comply with applicable laws or regulatory requirements.
We are committed to continuously improving and evolving our AI tools, which may result in modifications, suspensions, or discontinuations (permanently or temporarily) of certain features, functionalities, service offerings, or subscription plans without prior notice.
We have no obligation to provide any specific content or functionality, and we reserve the right to remove, modify, or restrict access to certain content or features at our sole discretion without notice.
6. Permission to Use Company Name
By paying for our AI services, you grant us a non-exclusive, royalty-free, worldwide license to use your company’s name and logo in our marketing materials. This permission does not include the disclosure of any confidential information or proprietary data without your prior written consent. If you prefer that we do not use your company’s name in our marketing materials, you may opt out at any time by contacting us.
7. Refund Policy
All purchases of our AI services are final. We do not offer refunds or credits for any payments made, regardless of usage, dissatisfaction, or termination of services. By using our services, you acknowledge and agree to this no-refund policy. If you have any concerns about our services prior to purchase, we encourage you to contact us for additional information.
8. Usage Policies
By using Informatic AI’s Toolkit, you agree to comply with the usage policies of our third-party service providers, including but not limited to:
In the event of any conflict between our Terms of Use and the usage policies of these third-party providers concerning the use of AI-powered features, the more restrictive terms shall apply to the extent of the conflict.
We reserve the right to modify or restrict access to these AI-powered features if we determine, at our sole discretion, that your use violates any of the above usage policies or any applicable laws or regulations.
9. Limitation of Liability
To the fullest extent permitted by law, Informaticai Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
10. Indemnification
You agree to indemnify, defend, and hold harmless Informaticai Ltd, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Services or violation of these Terms.
11. Modifications to the Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
13. Contact Information
For any questions about these Terms, please contact us at hello@informatic.ai.
By using the Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.